I got into the pump industry by accident in 1975 with a large diversified industrial corporate, who would later shape my career and move me around South and Central Africa, allowing me to experience working in 6 African countries including a number of years living permanently in Malawi.
I have specified many pump systems across many industries and agricultural applications, taking into account the local skills and service conditions. Through my career I spent time in Internal & External sales, Branch and Company management, and 12 years in specialty training divisions. These experiences prepared me to be able to offer the Technical Pump Training and Sales Training courses the company offers. I have empathy for the learner as I too was once a beginner.
DW Training’s grouped set of boutique courses are:
Most of the courses on offer have post training assessment and personal evaluation as a standard, and if additional post course development exercises are required, together with the company I can manage that process. DW Training continually strives to give a personalized offering.
This Sales course taught me how to discover the customer’s real needs, and to satisfy those through the proper presentation of Features and Benefits.Robert, Edenvale
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P.O. Box 16412
Dowerglen 1613
South Africa