A show and tell of the components of a centrifugal (or other) pumps. What they do, how they work, options and specialities like wear rings etc. but at a level where the receptionist should be a delegate.
A course for beginners in selecting and selling pumps to the industry. Starting from correct and economical pipe sizing, and through to effective pump selection criteria. NPSH calculations and an overview of valve needs are covered.
Post course Test included
The next level where multiple outlets, multi flows, and multiple pump designs are covered. Considerations for booster pressure, System Head error analysis, the Afffinity Laws, and pumping in series and parallel are all covered.
Post course Test included
For all junior sales staff - who generally man telephone orders - who will learn how to discover customer needs, offer features with benefits, sell the profitable "Add Ons" and Close the Sale.
Ideal for senior internal sales and new reps. How to identify and pre-qualify new customers and product opportunities. Valuing benefits for the clients, introduction to negotiating and Closing the Sale profitably.
The mind battle between Seller and Buyer. Learn the various personality types and how to handle them, both within yourself and in the customer. Remove the barriers to trust and an even playing field. Also offered as a Team program.
Learn the skills required to address and show material to large audiences, how to build slides and control the show. Learn a few training skills at the same time. Training and presenting are NOT the same thing - so how do you confirm the learning?
I will professionally present your material to staff and clients, while your (segment) manager works productively in the field with the sales force
If you have a (new) product and need training material developed, DW Training can assist
So your staff need training and you don't have the capacity or skills of where to start. DW Training can assist with the process and roll-out.
Having kept up to date with CCMA rulings, I can asssit SME's with Chairing Disciplinary Hearings on an ad-hoc basis.
Understanding Customer Psychology was a fantastic course I learnt so much about my own behavior which helped me work better with my customer in making a deal. The whole sales team should do the course.Adri, Germiston
Send us a message and we will get back to you.
P.O. Box 16412
Dowerglen 1613
South Africa